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Home>About Chenbro> Policies >Warranty

Warranty

Warranty Period

Consumable parts:

There is no warranty offered for consumable parts.

Electronic parts:

Warranty period after shipping date is offered as following.

Electronic parts for PC chassis (PC Series):

Description of Parts	Warranty period
Power Supply	One Year
Fan	One Year
Front USB PCB	One Year
Slim CD-ROM	One Year
Slim FDD	One Year

Electronic parts for Pedestal Server/Rackmount chassis (SR/RM Series):

Description of Parts	Warranty period
Power Supply	One Year
Fan/Blower	One Year
SCSI Backplane	One Year
SATA Backplane	One Year
IDE Backplane	One Year
Riser Card	One Year
LED Display Board	One Year
Front USB PCB	One Year
Fan Collection Board	One Year
Fan Adaptor Board	One Year
Power Riser Board	One Year
Fan Alarm Board	One Year
Slim CD-ROM	One Year
Slim FDD	One Year

Repairs under warranty

During the warranty period, CHENBRO will repair or replace all defective products, provided that they are returned at the customer’s expense to CHENBRO. CHENBRO has sole unfettered discretion to determine whether a particular product will be either repaired or replaced.

Exclusions from warranty

The product is treated as exclusion from warranty if:
The product has been found to be defective after expiry of the warranty period.
The product has been subjected to misuse, abuse, or unauthorized repair, whether by accident or othercause. Such conditions will be determined by CHENBRO in its sole unfettered discretion.
Other products and accessories not manufactured by CHENBRO are limited to the warranty provided by the original manufacturer. Examples of such products and accessories include Power Supply, fan, and so on.
Product updates, reworks, and tests upon the request of customers who are without warranty.
Product is damaged beyond repair due to nature disasters, for example, lighting strike, flood, earthquake, etc.
Consumable parts.